In the Spring of 2013 AAPC has launched its Certified Professional Biller credential. WCH Service Bureau is invested in the success of our staff and clients therefore nominated our first medical billing department expert Zukhra Kasimova to take the exam. With support from her coworkers and hard work, Zukhra has successfully passed the 200 question Certified Professional Biller exam adding CPB to her title. Zukhra is first employee of many that will undergo CPB certification in WHC. These certifications will enhance the knowledge of our staff in submitting claims in accordance with government regulations and private payer policies, following up on claim statuses, resolving claim denials, submitting appeals, posting payments and adjustments, and managing collections. WCH management team acknowledges this great achievement and is proud to share it with our clients.
The certification enhanced the following skills of our medical billing staff:
Understanding different types of insurance plans
Applying payer policy, Local Coverage Determinations (LCD), and National Coverage Determinations (NCD) for successful claim submission
Knowing CPT®, ICD-9-CM, and HCPCS Level II coding guidelines
Navigating the varying rules and regulations which apply to the healthcare industry, including HIPAA, False Claims Act, Fair Debt Collections Act, and Stark
Knowing the life cycle of a medical billing claim and how to improve the revenue cycle
Expertise in effective claim follow-up, patient follow-up, and denial resolution.