WHY I LOVE WORKING AT WCH
Interview with Julia Kruglova
CPB, Biller, Account Representative
What is your position at WCH? Explain what you do.
I work as an account representative and biller in WCH. I communicate with healthcare insurances and providers. I always try to do my best to help my clients with any assistance they need and maintain their reimbursement and satisfaction on the highest level.
What is most interesting about your job?
Working with healthcare providers, I learn numerous things I didn’t know before about healthcare. It is very interesting and plus, it encourages me to be on top of all the issues.
What do you like most about working at WCH?
WCH gives every employee opportunities to develop and grow as a professional. Our company is always open to employee’s offers and questions. The company is always eager to support all the employees. Also, I love the atmosphere in our company – it is friendly, positive, and supportive. That’s why I come to work in a great mood every day!
What are your favorite hobbies and why?
I adore traveling because it always gives me a lot of unforgettable impressions and memories. That’s why I also love photography; I can keep my memories in wonderful pictures.
Now that you are certified as a Certified Professional Biller, how will that help and change how you work?
During the exam study course, I have reviewed the same things that I come across in my daily work, and I learned a lot of details and peculiarities. So now I feel more professional as I can assist more of my clients and my colleagues when they have any questions or issues.