WCH Service Bureau sets itself above and apart from the industry in many important ways:
Guaranteed reimbursement levels: Physicians, physical therapists, psychologists,
podiatrists and other non-physician groups rely heavily on accurate reimbursement
levels and WCH is one of the few if any companies that guarantees the highest level of reimbursement possible.
Customized management solutions: Healthcare providers select WCH because they are not satisfied with their
internal operations or existing vendor. WCH approaches each client with solutions specific to their needs, often
investing significant time and resources to “rectify” existing issues, recover lost payments and ensure that the
group is operating at maximum efficiency and in compliance providing software as well as consulting solutions.
Rigorous quality assurance: It’s not enough for our clients to be pleased with our work so we grade ourselves.
All of our processes go through several layers of checks. We audit insurance billing to ensure no mistakes have
been made so that the healthcare provider can feel protected with WCH and focus more on the practice of medicine.
Highly trained professionals: WCH operates stands above its competition with the most highly trained personnel.
The company invests heavily in training and most of its employees have several industry certifications including CPC,
CFPC, CMRS, and CPCA to name a few. The company also offers CEU credits and will soon provide CME credits as well
to maintain the skills and knowledge base of its clients.
Internal IT development: WCH has established its own medical software development operation to develop highly
intuitive, easy to use and effective software tools, as part of its service operation. It employees dozens of highly
trained and qualified programmers that have developed most of the components of a turnkey medical system, coding,
billing, reimbursement, auditing and compliance.
Medical provider-centric software: WCH software is designed by and for physicians and other medical industry
groups to access their data 24/7/365. At any time, it allows them to have a real time window on their reimbursement,
receivables and other financial issues when they have time to focus on their business, outside patient office hours.
WCH will soon be introducing new services to address the requirements for conversion to Electronic Medical Records (EMR).
Additional WCH Services:
- Chart audit and documentation review
- Consultations on insurance policies and guidelines
- Creating all necessary forms, practice documents and policies
- EHR Development
- Equipment and office procedures suggestions
- HIPAA compliance consulting and privacy officer training
- Insurance contracts negotiating
- Lab setup
- Matching offices and supporting companies with vendor selection
- Patient authorizations
- Practice management consultation
- Staffing and training
We are experts in all areas of medical billing and credentialing.
Our areas of expertise includes:
- Internal Medicine
- Mental health
- Physical Therapy, Occupational Therapy and Speech Language Pathology
The WCH support team is available
SIX days weekly,
around the clock except Friday evening
and Saturday. Our professional staff will address your questions and assist in troubleshooting problems that you may be experiencing.