“Patient eligibility verification is extremely important,” says WCH Billing Department Manager Tatyana Kantor. “Not even the best, most persistent billing specialist can get a claim paid if it is denied due to lack of coverage. This one-click feature will make it so much easier for front office staff and billers to get the information they need up front to ensure coverage.”
Office staff should verify coverage every time they see a patient to:
• Make sure the insurance policy is active
• Check patient responsibility such as copay, coinsurance, remaining deductible
• Confirm services are covered under a patient’s plan
“The eligibility verification process can take a lot of time,” says Tatyana. “Each payer has its own web portal, where each provider needs to enter a unique log-in and password. In order to check eligibility, a provider has to enter all of a patient’s information. If they can’t access the information they need online, they need to call the payer, enter more information and wait on hold for assistance.”
No more searching on multiple payer portals or working through multiple phone prompts to wait on hold for a representative. Add your patients just once and then check their eligibility on any plan anytime you need just with one click for over 700 insurance carriers! Server responds instantly and updates every 24 hours.
Get the comfort and economy all in one!
Contact WCH today to start using contemporary technologies for saving your time and be in the picture!