Planning to expand your private practice? If so, you are probably concerned about how to find & accommodate new employees to their positions at your office.
When new personnel is employed, many medical practices follow a structured procedure that lasts until the employees are socialized into their new jobs. This process, known as onboarding, entails a series of well-organized tasks and procedures that help new workers acclimatize to their new roles and responsibilities. Employee onboarding is the process of assisting new hires in swiftly and easily adjusting to the social and performance aspects of their new roles. It assists individuals in developing the necessary attitudes, knowledge, abilities, and behaviors to perform effectively in their new role.
At WCH Service Bureau, we strive to keep our clients informed on all the issues involving healthcare reimbursement. Throughout the two decades of experience, our expertise has never been limited to medical billing and payer credentialing. Today, we would like to share some useful steps that you can take during the onboarding process:
• Submitting a job requisition document to the Human Resources or any other entity responsible for employment contracts
• Putting together all documentation that the new employee will need to complete, including the employment contract, employee handbook, tax documents, HIPAA-related agreements, and payroll information
• Training your new employee on HIPAA, healthcare fraud, waste, abuse, and security
• Providing a tour of the practice’s facility, introducing the new hire to other employees
• Designating a peer mentor for the new hire, selecting an employee in the same role, if possible
• Provision and set up of the new hire’s equipment and clothing depending on their role
• Ensuring completion of the new hire’s workspace, including whatever supplies he or she may need, such as a clean desk and chair, office, and other supplies, etc.
• Setting up the providers’ examination rooms, conducting healthcare credentialing, and performing other required procedures, if applicable
• Sending an email to everyone in the practice to welcome and introduce the new member of the team. We recommend you briefly describe the new employee’s professional background, interests, and hobbies if he or she agrees, to encourage a friendly & positive attitude
You can save yourself time by capturing some of the above-mentioned steps in a nicely-looking onboarding video that you can use every time someone joins your team. Adding just a tiny portion of “personal touch” has always been beneficial.
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