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Privacy Notice

Your privacy is truly important to us. To better protect your privacy we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information we collect
This notice only applies to information collected or submitted on the WCH Service Bureau website in our contact form and invoice payment. Our WCH Community website has its own Privacy Notice. Our website will not attempt to for any other information other than the following:

  • +
    Name;
  • +
    Address;
  • +
    Email address;
  • +
    Phone number;
  • +
    Credit/Debit Card Information;

You may choose to provide personal information (such as your name, address, telephone number and email address) on this web WchsbCom. Here are some of the ways you may provide the information and the types of information you may submit.

Contact Us
If you email us through the “Contact Us” link on this site, we ask you for information such as your name and email address so we can respond to your questions and comments. You may choose to provide additional information as well.

Questionnaires and Surveys
We occasionally may ask our providers to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us serve you better and improve the usefulness of our services. In conducting these surveys we may ask you for your name and email address. We do not keep any personal information about you in connection with your participation in a survey unless you specifically agree to provide that information.

Pay Pal Payments
WCH has a fast and secure way of paying your bills online. Weather you are a provider or patient, all your information is secured under the Pay Pal privacy notice. Please visit the Pay Pal Privacy Notice for more information.

The Way We Use Information:
The information you provide about yourself is used as an inquiry about our services. We do not share this information with outside parties. We use your email address as a feedback to provide you with and information about our company any service. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our updates and information about our products and services. Information you submit on our website will not be used for this purpose unless you fill out the contact form. We do not sell or otherwise disclose personal information about our web site visitors.

Our Commitment to Data Security
To prevent the incorrect use of information we have put in place appropriate managerial procedures to secure information we collect online.

Information We Transfer
Any information received is handled by our professional staff, never transferred to outside parties. Our professional staff is aware of their signed confidentiality agreement, and is aware of the legal causes of distributing private information.

Links to Other Sites
We provide links to other web sites for your convenience and information. These sites may have their own privacy statements in place, which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked sites or any use of the sites.

How to Contact Us
If you have any questions or comments about this Privacy Notice or if you would like us to update information we have about you or your preferences, please contact us by:
Calling us at: (888) WCH-EXPERTS (888) 924-3973
Writing us at: 3047 Avenue U Brooklyn NY 11229

WCH News

April 26, 2022
Help the people of Ukraine
Shortly after the outbreak of the war in Ukraine, WCH Service Bureau has organized a donation campaign to collect medical supplies and send them to the Ukrainian people. We are astonished by the commi...
April 20, 2022
Outsource your medical billing and improve your cash flow
Insurance claims billing has never been easy. At WCH Service Bureau, we know how hard it is to balance between providing top-quality services to your patients and submitting thousands of claims to ben...
April 12, 2022
WCH joined the International Franchise Professionals Group
We are happy to announce that effective this March, WCH Service Bureau is a member of the  International Franchise Professionals Group.We believe this membership will take us to the next lev...
April 10, 2022
Gratitude to our dear community
Support that saves livesShortly after the outbreak of the war in Ukraine, WCH Service Bureau organized a donation campaign to collect medical supplies and send them to the Ukrainian people. We are ast...

Healthcare News

April 17, 2022
Common challenges of podiatry billing
As it is currently with nearly all medical specialties, getting paid flawlessly is a challenge in podiatry. Newly-introduced podiatry coding guidelines, combined with an increasing number of patients,...
April 12, 2022
Facing insurance audits as an out-of-network provider
Still have no contracts with some insurance payers? While out-of-network payment rates may be attractive, insurances are still quite “peaky” when it comes to quality assurance. However, ha...
April 07, 2022
Billing for split/shared evaluation and management service
If you are a physician working at a private medical facility, you may be cooperating with your colleagues when it comes to determining a patient’s clinical condition and subsequent metho...
April 03, 2022
When to use other clinician's documentation for a more specific diagnosis
Documenting your patients’ clinical conditions is an extremely tough, but important process. The CMS and commercial payers require you to indicate the desired medical necessity in a maximum leve...

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WCH can help your practice in your credentialing needs! Using a credentialing specialist with the knowledge, expertise and connections that can help position your practice ahead of time. Let us help you today! During credentialing process WCH becomes your external credentialing department for all communications, submissions, follow up and any other questions that will come up during the process.

WCH Specializes in:

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Medical billing services offered by WCH Service Bureau go far beyond the usual understanding of billing.

 

What we offer is not just excellent professional billing and collection services. We also stand as guardians of your reimbursement and compliance with federal, state laws and regulations as well as private insurance policies and procedures.

 

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Periodic medical chart auditing is vital for any healthcare provider and medical practice. Let the professionals evaluate your coding, billing, and documentation practices! Our auditors are AAPC-qualified CPMAs (Certified Professional Auditors) and CPCs (Certified Professional Coders). We perform comprehensive Chart Auditing. We can do the following services for you:

  • Identify areas of risk leading to upcoding or downcoding and medical coding accuracy;
  • Ensure that coding practices are compliant with the regulations set forth by private and government payers;
  • Evaluate Incident to guidelines and services performed on collaborative premises;
  • Perform Analysis of Denials/Duplicate billing /Appeal process/Modifier usage;
  • Review Front Desk work including but not limited to: Eligibility verification/Benefit maximums verification/Excluded services verification/Authorization process/Patient responsibility (deductibles, copays, coinsurance)/Coordination of benefits;
  • Evaluate Insurance plans participation and consistency of contracted rates;

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