We are much  more than just a billing company

The Healthcare industry is a wide extensive field and does not include only treating of patients, just as the WCH Service Bureau does not provide solely Medical Billing Service. Along with treating patients, there are still many things that medical providers must know, consider and follow, and WCH is here to help!

WCH offers services that are vital for every medical practice. Our experience in the industry has given us strategic advantages as we are working towards ensuring that healthcare providers receive proper treatment from payers, support for ongoing practice expansion and overall security in today everchanging health industry.

We are much more than just a billing company, here is what we also do for you:

Credentialing services

Is the credentialing important? The answer is clear.

Based on the AMBA (American Medical Billing Association) survey which was published in September of 2017, 68% of medical providers indicated that they cannot participate in the plans they would like to and stated that credentialing takes much longer than it should.  We know those problems exist. Credentialing process is complex, requirements are changing every day and differ from payer to payer.  That is why it is very important to give it to professionals, it will help to save time and money on what could otherwise be a lengthy credentialing process.

We understand everything about the credentialing process and We Can Help you with timely and positive results.

Medical Chart Auditing services

Medical coding is not that easy, as it may seem. Improper coding may lead not just only to delays or denials in payments but also to greater problems such as external audits. Many healthcare providers do not pay much attention to the need of periodic medical charts audits up until the moment when an auditor is actually knocking on the door. We are trying to bring our clients to the understanding that periodic charts audits must be routine to keep the medical practice safe and to stay in compliance. WCH knows how important it is and we are here to help!

i-Smart EHR (Electronic Health Record)

We are well aware that non-use of an EHR software becomes critical for medical providers. Medicare increases negative adjustments from year to year. However, just having the EHR software does not protect providers from payment cuts. The EHR software must be certified, providers must report on specific measures and meet established requirements. i-Smart is a Certified EHR Technology which not only provides an opportunity to participate in government programs to avoid negative payment adjustments but also gives an excellent system which is capable to support healthcare providers and their staff in all aspects of work: scheduling appointments, eligibility verification, chart record, electronic superbill submission and much more. We are here to help!

Educating and Improving

Everything starts with scheduling an appointment and medical practices' employees must be educated on all aspects of the work from the very beginning. For instance, incorrect eligibility verification, failure to obtain prior approvals can lead to decreased payments and increased denials. It may be the result of lack of education. Medical office staff perhaps may not know how to do it right and WCH is here to Help.

WCH experts are always available to train your staff in virtually all healthcare related matters. We provide webinars, which we design, based on providers needs or requests. We also publish WCH monthly newsletter, which is available to deliver the latest news, important updates, reminders, and other information that can be helpful for medical providers.

WCH – We Can Help isn’t just our name, it is what we abide by. We are fully committed to ensuring that we provide you with the best professional services or advises so that you can be fully focused on what you do best; save lives.