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Healthcare News

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Regulations to look at in 2022 – an overview

2/1/2022
COVID-19 still remains a central topic of discussion among healthcare professionals today. However, there are some other aspects of equal importance that you need to look at in 2022, such as:        The No Surprises Act       New rules of info...
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Hiring new employees? Read this first

1/30/2022
Planning to expand your private practice? If so, you are probably concerned about how to find & accommodate new employees to their positions at your office. When new personnel is employed, many medical practices follow a structured procedure that lasts until the employees are socialized int...
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How to maximize the revenue of your radiology practice

1/27/2022
Did you know that 10% of outpatient radiology services are underpaid or denied? According to our internal research, services performed by radiologists are among those for which insurances request medical records most frequently. Why wouldn’t they, considering how complex and costly many i...
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Are you ready for a new CAHPS survey?

1/25/2022
Did you know that the CMS conducts various patient satisfaction surveys each year?Most of such surveys are in the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) family of surveys, overseen by the Agency for Healthcare Research and Quality (AHRQ).CAHPS surveys ask patients to r...
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Behavioral health provider credentialing

1/23/2022
Are you a mental health provider planning to enroll with some insurance payers?Did you know that payer enrollment is complicated process that can take up to 180 days to be completed? Moreover, healthcare providers also have to dedicate lots of their time & effort on preparation of each applicati...
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How to indicate the difference between a new and an established patient

1/20/2022
Insurance payers want practitioners to be as precise as possible. Did you know that about 10% of claim denials for outpatient office visits occur because providers fail to indicate whether a patient has already visited their office before or not?The CPT guidebook defines a new patient as “one ...
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Out-of-network services performed during the PHE

1/18/2022
Since the beginning of the COVID-19 pandemic, many insurance payers have lifted or reversed their reimbursement policies. For example, some out-of-network services are temporary payable by various commercial, HMO and Medicare/Medicaid advantage plans. In New York, COVID-19 vaccine administration is ...
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How to report COVID-19 vaccine side effects

1/16/2022
With over half a million cases currently reported in the US every day, the COVID-19 pandemic is far from being over. A constant feeling of responsibility mixed with a trivial fear of getting sick from yet another new variant of the virus has encouraged millions of Americans to get a jab.As safe as t...
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Credentialing and privileging of hospitals providing telemedicine services in New York

1/11/2022
The COVID-19 pandemic has been ongoing for nearly two years already. With businesses choosing between going fully remote or bankrupt, healthcare providers opt in to perform more telemedicine services than ever. Surprisingly, hospitals are taking the lead. In 2022, treatment cooperation between so-ca...
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Psychiatrists, here is why you should pay attention to the No Surprises Act

1/9/2022
Are you a psychiatrist treating uninsured or self-pay patients? If so, you are now required to provide a good faith estimate (GFE) of costs of your services to such patients. Pursuant to the No Surprises Act, healthcare providers must reveal an estimate of expected charges for a certain service or a...
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Everything you need to know about insurance panels

1/3/2022
Enrolling with an insurance payer is quite a complicated and time-consuming process. Healthcare providers normally have to wait for up to 4 months to become a participating provider with an insurance payer. An insurance panel (or “a payer panel”, “an enrollment ...
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How to deal with the forms requested by insurance payers

12/28/2021
  Insurance claims billing and collection is an extremely complicated process. Medical providers and their staff constantly have to make sure that their payer claims are paid by insurance carriers, let alone paid appropriately. While payers rush to make their clinical reimbursement poli...
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You Can Do It: a proper indication of a place of service on claims

12/26/2021
Insurance claims billing has never been an easy process. However, while it is true that the process of claim filing is quite cumbersome because of a lot of seemingly unnecessary information that you need to specify, it is nevertheless critical. Insurance payers must be aware of all the specific...
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How the No Surprises Act of 2021 can affect your practice

12/22/2021
Did you know that the US Congress passed the largest spending bill in its history almost 1 year ago?On December 27, 2020, then-President Donald J. Trump signed into law a 5,593 pages-long bipartisan legislation entitled “The Consolidated Appropriations Act, 2021” aimed at distributing CO...
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Remote supervision of services performed by therapy assistants

12/20/2021
Did you know that physical therapists are allowed to remotely supervise PTAs that are following the treatment plan previously developed by a PT? Medicare covers remote physical therapy supervision services as long as the Public Health Emergency is in effect. This new flexibility, called "di...
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WCH News

September 15, 2023
Charting Your Path to a Successful Medical Practice: Guidance from WCH
For medical providers venturing into the world of private practice, the journey begins with crucial decisions that set the course for their business. One of the most pivotal choices is det...
September 15, 2023
Insurance Company Letters: The Importance of Professional Consulting
Receiving a letter from an insurance company can often be a daunting experience for healthcare providers. These letters can encompass a wide range of topics, from audit requests to clarifi...
September 08, 2023
Finding the Right Billing Company: Key Steps for Practice Growth
For many healthcare practitioners, the quest to find the ideal billing company is a critical step in ensuring practice growth and financial success. Doctors often wonder how to identify th...
September 01, 2023
The Power of a Second Opinion in Medical Billing
In the world of healthcare, seeking a second opinion is a common practice when it comes to our physical well-being. We rely on professionals to provide us with accurate evaluations and tre...

Healthcare News

September 15, 2023
Changes in Pharmacy Enrollment: Medicaid Compliance and Medicare Approval
Changes in pharmacy enrollment requirements have significant implications for providers, particularly in states like New York and potentially others. These changes necessitate a shift from...
September 08, 2023
Buying vs. Starting a Durable Medical Supply Company: A Strategic Perspective
For business entrepreneurs venturing into the world of durable medical supplies, a common dilemma arises: Should you buy an existing DME (Durable Medical Equipment) company or start a bran...
September 08, 2023
The Complexity of CCM and RPM Billing: Understanding Insurance Company Policies
Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services have become essential components of patient care and revenue generation. However, the path to reimbursement for these...
September 01, 2023
Demystifying Medicare Enrollment: What Providers Need to Know
Medicare enrollment is a fundamental step for healthcare providers looking to serve the senior population effectively. However, the process can seem daunting, with numerous requirements and st...

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Medical billing services offered by WCH Service Bureau go far beyond the usual understanding of billing.

 

What we offer is not just excellent professional billing and collection services. We also stand as guardians of your reimbursement and compliance with federal, state laws and regulations as well as private insurance policies and procedures.

 

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Periodic medical chart auditing is vital for any healthcare provider and medical practice. Let the professionals evaluate your coding, billing, and documentation practices! Our auditors are AAPC-qualified CPMAs (Certified Professional Auditors) and CPCs (Certified Professional Coders). We perform comprehensive Chart Auditing. We can do the following services for you:

  • Identify areas of risk leading to upcoding or downcoding and medical coding accuracy;
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  • Perform Analysis of Denials/Duplicate billing /Appeal process/Modifier usage;
  • Review Front Desk work including but not limited to: Eligibility verification/Benefit maximums verification/Excluded services verification/Authorization process/Patient responsibility (deductibles, copays, coinsurance)/Coordination of benefits;
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