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News

̶ ̶ ̶ ̶ ̶ ̶ ̶ WCH News

New feature for iSmart EHR users - Dashboard

11/5/2019
The main purpose of an operational dashboardthat was added to iSmart EHR is to provide a comprehensive snapshot of performance, which will show to user Total claims created (primary by DOS) and Total paid (including payment from Secondary) by DOS, without using too many filters.This Dashboard includ...
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Rcopia4 New Release Notes

10/8/2019
We would like to share our newest Rcopia4 release notes: Version4.27This release includes action icon changes and several bug fixes.You can find more details as well as system requirements in the Release document.Please note our deployment schedule:• Release to Staging: September 10, 2019• Release t...
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New feature for iSmart EHR users - Patient Invoice

10/3/2019
This new feature is designed to allow users to have better abilities to create and send Invoice for patients and insert their payments to Patient Ledger. This function will help you to organize these claims fee. There are lot of filters for searching, which is making easier for user to find the clai...
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New iSmart EHR Updates.

9/25/2019
The iSmart EHR system is designed to be as user friendly as possible. We try to keep in touch with our clients and to consider their preferences in our future development. As part of this goal, we have implemented a number of new features into the system that makes using EHR more efficient. Some of ...
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New Billing Request/Response Feature

8/30/2019
We are so excited to announce that iSmart EHR became an interactive system which now has a secure, easy and fast way to deal with claim requests. The system is available 24/7.Dedicated Account representatives will now see responses immediately submitted by provider. The new process was designed to s...
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Where do I find information about EHR updates?

8/2/2019
To learn about recent updates or changes in your EHR, as well as bug fixes, resolved issues, and new features, please visit ourRelease Notes. Release notes are published with each major release, which generally occurs every two weeks. You can also find an archive of historical release notes on that ...
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Making iSmart EHR More Interactive and Efficient!

7/17/2019
Inits bid to improve the iSmart EHR service, WCH has provided some improvementsto the existing technology. Learn more about faster and more efficientcommunication within the iSmart EHR system through this article.iSmart EHR has addeda new feature to make communications between clients and WCH repres...
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iSmart EHR: Analysis and Aging Reports

7/17/2019
Analysis Report- This feature allows you to check and compare the financial performance of your claims and billings over the past years, months, and the like. The available filters in this section include the Provider, Referring doctor, Insurance type, Primary, Secondary, Compare by Months, Quarters...
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New tool iSmart Monitor: Claims’ payment info transparency!

3/1/2018
New tool iSmart Monitor:Claims’ payment info transparency!To keep control of the situation the claims need to be monitored regularly and on time. WCH provides this opportunity to clients via PMBOS - Patient Management Billing Operating System.Technologies are evolving and we do not stand aside. WCH ...
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Attention Managed Care Network Providers!

3/1/2018
The 21st Century Cures Act required all Medicaid Managed Care and Children's Health Insurance Program (CHP) network providers to be enrolled with State Medicaid programs no later than January 1, 2018.All responsible providers who received a letter from Managed Care Organization (MCO) stating that th...
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iSmart EHR Successfully Certified to 2015 Edition!

1/9/2018
iSmart EHR Successfully Certified to 2015 Edition! WCH Company is progressing and developing day by day. We are proud of the achievements of the whole company, each department, and each individual employee. One of the latest and very significant success is that WCH iSmart Electronic Health Record...
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Get higher contracts rates!

1/9/2018
Get higher contracts rates! Credentialing is a very complex process. Sometimes it takes so long and goes so difficult that providers just agree on whatever Health Insurance plan offers. Once a provider is contracted with a plan, he or she must accept plan’s fee schedule as payment in full. ...
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Preauthorization Hell, WCH Can Help!

1/9/2018
Preauthorization Hell, WCH Can Help! We understand the complications of obtaining preapprovals from certain services from payers. Why do you think insurance companies make their rules more stringent by initiating the pre-authorization process for many services? Yes, clear the answer – to re...
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WCH Removed Physician from the OMIG Exclusion List

12/5/2017
WCH Removed Physician from the OMIG Exclusion List The Office of the Medicaid Inspector General (OMIG) is an independent entity established within the New York State Department of Health. Its major aim is to promote and protect the integrity of the Medicaid program by preventing and detecting frau...
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WCH Invests into Staff Training to Keep Your Practice Secure

12/5/2017
WCH Invests into Staff Training to Keep Your Practice Secure WCH professionals are all geared towards making your practice secure and superb. WCH Management invests heavily into the staff education and improving their professional qualifications. The following illustrates how far we go to exceed o...
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WCH News

September 15, 2023
Charting Your Path to a Successful Medical Practice: Guidance from WCH
For medical providers venturing into the world of private practice, the journey begins with crucial decisions that set the course for their business. One of the most pivotal choices is det...
September 15, 2023
Insurance Company Letters: The Importance of Professional Consulting
Receiving a letter from an insurance company can often be a daunting experience for healthcare providers. These letters can encompass a wide range of topics, from audit requests to clarifi...
September 08, 2023
Finding the Right Billing Company: Key Steps for Practice Growth
For many healthcare practitioners, the quest to find the ideal billing company is a critical step in ensuring practice growth and financial success. Doctors often wonder how to identify th...
September 01, 2023
The Power of a Second Opinion in Medical Billing
In the world of healthcare, seeking a second opinion is a common practice when it comes to our physical well-being. We rely on professionals to provide us with accurate evaluations and tre...

Healthcare News

September 15, 2023
Changes in Pharmacy Enrollment: Medicaid Compliance and Medicare Approval
Changes in pharmacy enrollment requirements have significant implications for providers, particularly in states like New York and potentially others. These changes necessitate a shift from...
September 08, 2023
Buying vs. Starting a Durable Medical Supply Company: A Strategic Perspective
For business entrepreneurs venturing into the world of durable medical supplies, a common dilemma arises: Should you buy an existing DME (Durable Medical Equipment) company or start a bran...
September 08, 2023
The Complexity of CCM and RPM Billing: Understanding Insurance Company Policies
Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services have become essential components of patient care and revenue generation. However, the path to reimbursement for these...
September 01, 2023
Demystifying Medicare Enrollment: What Providers Need to Know
Medicare enrollment is a fundamental step for healthcare providers looking to serve the senior population effectively. However, the process can seem daunting, with numerous requirements and st...

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WCH can help your practice in your credentialing needs! Using a credentialing specialist with the knowledge, expertise and connections that can help position your practice ahead of time. Let us help you today! During credentialing process WCH becomes your external credentialing department for all communications, submissions, follow up and any other questions that will come up during the process.

WCH Specializes in:

  • All individual Medical specialties
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Medical billing services offered by WCH Service Bureau go far beyond the usual understanding of billing.

 

What we offer is not just excellent professional billing and collection services. We also stand as guardians of your reimbursement and compliance with federal, state laws and regulations as well as private insurance policies and procedures.

 

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Periodic medical chart auditing is vital for any healthcare provider and medical practice. Let the professionals evaluate your coding, billing, and documentation practices! Our auditors are AAPC-qualified CPMAs (Certified Professional Auditors) and CPCs (Certified Professional Coders). We perform comprehensive Chart Auditing. We can do the following services for you:

  • Identify areas of risk leading to upcoding or downcoding and medical coding accuracy;
  • Ensure that coding practices are compliant with the regulations set forth by private and government payers;
  • Evaluate Incident to guidelines and services performed on collaborative premises;
  • Perform Analysis of Denials/Duplicate billing /Appeal process/Modifier usage;
  • Review Front Desk work including but not limited to: Eligibility verification/Benefit maximums verification/Excluded services verification/Authorization process/Patient responsibility (deductibles, copays, coinsurance)/Coordination of benefits;
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