WCH Data
The Numbers Behind Our Revenue Cycle Work.
Every figure on this page comes from WCH's own operations — what we run, measure and report to clients. No borrowed industry averages.
97%
of client claims are paid on the first submission
550+
healthcare providers billed for every month
25+
years running US revenue cycles, since 2001
50
states covered by our billing and credentialing teams
What we measure operationally
Claim lifecycle
- Claim scrubbing
- Payer-specific edits applied before submission
- Submission
- Electronic submission with clearinghouse reconciliation
- Payment posting
- ERA/EOB posting with contractual allowance checks
- Denials
- Every denial categorized by root cause and appealed on deadline
- A/R follow-up
- Worked by aging bucket and dollar value, not by ease
Credentialing operations
- Applications
- Commercial, Medicare (PECOS) and state Medicaid programs
- CAQH
- Profile build, document maintenance and scheduled re-attestation
- Follow-up
- Fixed cadence per payer with logged reference numbers
- Revalidation
- Deadlines tracked centrally to prevent deactivation
What clients see in reporting
Clients keep 24/7 access to claims, payments and outstanding-claim reports. These are the metrics we review together, so performance is a shared number rather than a vendor claim.
- First-pass acceptance rate by payer
- Denial rate and denial mix by root cause
- Days in A/R and share of A/R over 90 days
- Net collection rate against contracted fee schedules
- Underpayment identification per payer contract
- CPT-level and provider-level production
Want your own numbers?
We run a free assessment of your collections, denial mix, payer contracts and aging, and show what is recoverable — with the calculation, not a promise.
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