Why provider credentialing takes months, and which parts of the delay the practice itself creates
Press & Media
WCH Service BureauMedia Kit & Press Room.
Everything a reporter needs to quote us, without emailing first — boilerplate, spokesperson bio, photographs, expert topics and a one-page fact sheet. Working on deadline? Say so in the subject line and we will get back to you the same business day.
12,782
Providers & practices served since 2001
1,354
New York providers supported today
9.5M+
Claims processed since 2001
22
States served
WCH figures as of September 2026
Media Kit · September 2026
Press materials in one document.
Company boilerplate, full spokesperson biography, high-resolution photograph links, expert topics, interview logistics and a fact sheet with sourced industry figures. Free to use with credit to WCH Service Bureau.
- 25 / 50 / 100-word boilerplate versions
- Spokesperson bios & attribution line
- Expert topic list with categories
- Fact sheet & sourced industry figures
Spokesperson
Olga Khabinskay.
Chief Operating Officer, WCH Service Bureau · Brooklyn, NY
Biography
Olga Khabinskay is Chief Operating Officer of WCH Service Bureau, a Brooklyn-based company that has managed billing, credentialing, chart auditing, and compliance for independent medical practices since 2001. She oversees credentialing and payer enrollment, claims operations, and audit readiness for providers across 22 states — a book of business that has included more than 12,700 providers and practices and more than 9.5 million claims since 2001.
Her work sits where payer rules meet small-practice operations: what actually makes a credentialing application take months, which claim denials are preventable, and how prior authorization timelines land on practices with no back-office staff to absorb them. She is a contributor to Medical Economics and speaks on practice economics, documentation compliance, and the administrative burden carried by independent providers.
Attribution line
Olga Khabinskay, Chief Operating Officer, WCH Service Bureau
Expert Topics
What we can speak to.
WCH has handled the administrative side of independent practices since 2001 — credentialing, claims, auditing and compliance. As COO, Olga Khabinskay runs that work across 22 states and speaks to what the payer relationship looks like from the provider’s side of it.
What payer enrollment looks like from the provider side: queues, committee cadences, and the gap between approved and billable
Which claim denials are preventable, and why administrative errors outnumber medical-necessity disputes
How prior authorization delays land differently on a three-physician practice than on a health system
What CMS-0057-F changed for providers in practice, and why compliance is unmeasurable without timestamps
Documentation and coding compliance: audit exposure for small and solo practices
Medicaid and Medicare policy changes and their cash-flow effect on independent practices
AI in claims review, from the provider side of the desk
The economics of staying independent: what actually pushes a small practice toward selling to a health system or a private-equity platform
What compliance costs a small practice: administrative headcount, software, and the price of doing it manually
Building and running a healthcare services company as a woman executive: a Brooklyn company since 2001, now working across 22 states
Interview Logistics
Booking an interview.
Response time
Same business day. Mark the subject line “deadline” for a faster reply.
Formats
Phone, video, email Q&A, live broadcast, podcast.
Languages
English, Russian.
Location
Brooklyn, New York — Eastern Time.
Fact Sheet
About WCH.
WCH Service Bureau, Inc. is a medical billing, credentialing, chart auditing, and compliance company headquartered in Brooklyn, New York. Founded in 2001, WCH supports independent practices, clinics, laboratories, and imaging centers in 22 states. Since 2001 the company has served more than 12,700 providers and practices and processed more than 9.5 million claims. It currently supports over 1,300 New York providers.
WCH builds its own operational software, including CredyApp for credentialing management, PMBOS, iSmart EHR, and Real-Time Eligibility, and runs continuing-education programs for medical coding and billing professionals. WCH has remained headquartered in Brooklyn for 25 years.
Company
- Founded
- 2001, Brooklyn, New York
- Headquarters
- Brooklyn, NY
- Additional offices
- South Richmond Hill, NY · Thousand Oaks, CA
- Chief Operating Officer
- Olga Khabinskay
- Online
- wchsb.com
Services & software
- Medical billing and claims
- Credentialing and payer enrollment
- Chart auditing and compliance
- Practice management and start-up support
- CredyApp (credentialing software)
- PMBOS, iSmart EHR, Real-Time Eligibility
Clients: independent practices, clinics, laboratories, imaging centers, solo and small-group providers.
Slogan
Your trusted partner for billing and credentialing expertise.
On deadline? Reach our press desk.
For interviews, comment, photographs or the full media kit, email our press desk and we will get back to you the same business day.