WCH Service Bureau — 25 Year Anniversary
    HIPAA Compliance Support · For new & small practices

    Open your practice protected from day one.

    Secure email, computers and Wi-Fi, trained staff and a complete HIPAA binder — set up before your first patient walks in. You focus on medicine. We handle the paperwork and the tech.

    Since 2001
    in Brooklyn, NY
    12,700+
    providers & practices served
    22 states
    where we support practices
    Your practice

    HIPAA Startup Binder

    • HIPAA policies & proceduresDONE
    • Privacy & Security Officer namedDONE
    • Staff trained, certificates on fileDONE
    • Business Associate Agreements trackedDONE
    • Breach response planDONE
    • Patient privacy forms readyDONE
    Ready for opening day100%
    Staff trained · certificates on file
    Why HIPAA can't wait until after opening
    $145–$73,011

    minimum fine per violation in 2026, depending on the tier — from "didn't know" up to willful neglect not fixed within 30 days.

    Over half

    of OCR's financial penalties in 2022 went to small medical practices. Size is not an exemption.

    MFA + encryption

    HHS has proposed making both mandatory for every practice, regardless of size. We set them up from day one.

    Sources: HHS 2026 inflation adjustment (45 CFR 102.3); Physicians Practice, March 2026; HHS proposed HIPAA Security Rule update, January 2025.

    Sound familiar?

    Most new offices open with gaps like these

    None of them feel urgent on opening week. Each one is exactly what an auditor — or a hacker — looks for first. We close them before your first patient.

    Staff use personal Gmail to send patient information
    One Wi-Fi password for staff, patients and the delivery driver
    Laptops with no encryption and no screen lock
    No signed BAA with the EHR, billing or IT vendor
    HIPAA training means "just be careful"
    Backups that have never been tested — or don't exist
    Two ways to work with us

    Choose the level of help you need

    Both start the same way: a planning call, a clear setup plan and a fixed price. Done for You also brings your trained staff and complete HIPAA binder.

    Consulting

    Your team does the setup. We make sure it's right.

    Best for: practices with an IT person or a tech-confident office manager.

    • Clear plan and step-by-step setup instructions
    • Product recommendations for email, devices and Wi-Fi
    • Technical setup done by your team or IT person
    • Final review of your setup with WCH
    Fixed price
    Quoted after your planning call
    Choose Consulting
    RECOMMENDED FOR NEW OFFICES

    Done for You

    Our technician does everything. You get the keys.

    Best for: busy owners opening soon, with no IT person on staff.

    Everything in Consulting, plus:

    • Professional email on your domain with two-factor login
    • Computers secured: antivirus, encryption, updates, firewall, screen lock
    • Secure staff Wi-Fi and a separate guest network
    • Automatic backups, tested before handoff
    • Staff HIPAA training video + certificates
    • Complete HIPAA Startup Binder
    • Your passwords and a finished, documented setup
    Fixed price
    Quoted after your planning call
    Choose Done for You

    Not sure which fits? Take the 2-minute readiness check — we'll recommend one.

    What's included

    Three layers of protection, one project

    01

    Secure technology setup

    Done for You, or guided in Consulting
    • Professional email on your own domain, with two-factor login
    • Computers secured: antivirus, encryption, automatic updates, firewall and screen locks
    • Secure staff Wi-Fi and a separate guest network for patients
    • Automatic backups, tested before handoff
    02

    Staff HIPAA training

    Done for You
    • On-demand video: privacy, patient rights, phishing, passwords, reporting a problem
    • Certificate of completion for every staff member
    • A training record you keep on file
    03

    HIPAA Startup Binder

    Done for You
    • Written HIPAA policies and procedures for your practice
    • Privacy and Security Officer designation and role descriptions
    • Staff confidentiality agreements and ready-to-use patient forms
    • Incident report and breach response steps
    • BAA tracking, user access list, backup and emergency contacts
    Free · 2 minutes · No sign-up to see your score

    How ready is your practice?

    Six yes-or-no questions. See your score instantly, then get a personal gap report with what to fix first.

    Your score–/6

    Answer all six questions to see your result.

    1. 1

      Does every staff member log in to work email with two-factor authentication?

    2. 2

      Are all practice computers encrypted and set to lock automatically?

    3. 3

      Do patients use a guest Wi-Fi that is separate from your staff network?

    4. 4

      Has every staff member completed HIPAA training — and can you prove it?

    5. 5

      Do you have a signed Business Associate Agreement with every vendor that touches patient data?

    6. 6

      Do you have written HIPAA policies and a named Privacy and Security Officer?

    How it works

    Four steps to a protected practice

    Timeline: planned around your opening date

    1. 1

      Planning call

      We learn about your office, staff, systems and opening date.

      You get: a setup plan and a fixed price

    2. 2

      Setup

      We set up your technology, or guide your IT person through it.

      You get: secure email, devices, Wi-Fi and backups

    3. 3

      Training

      Your staff watch the training video on their own time.

      You get: a certificate for every team member

    4. 4

      Handoff

      We walk you through your binder and what to keep doing.

      You get: your binder, passwords and setup record

    What you hold at handoff

    Proof you did it right

    HIPAA asks for more than good intentions — it asks for written records. If an auditor, a payer or a patient ever asks, you open one binder.

    HIPAA STARTUP BINDER

    Table of contents

    1. 01Policies & procedures
    2. 02Privacy & Security Officer
    3. 03Staff confidentiality agreements
    4. 04Patient forms & privacy notice
    5. 05Incident & breach response
    6. 06Vendors & BAA tracker
    7. 07User access list
    8. 08Backup & emergency contacts
    CERTIFICATE OF COMPLETION

    HIPAA Privacy & Security Training

    For every staff member · dated and kept on file

    RECORD OF YOUR SETUP
    • Email · 2-factor loginOn
    • Disk encryptionOn
    • Guest Wi-Fi separatedYes
    • Backup restore testPassed
    One trusted partner

    From first application to first payment

    We already credential and bill for independent practices. Adding HIPAA and your tech setup means one team, one point of contact and one less vendor to chase while you open.

    See the full Turn-Key Launch for new practices
    25 years
    supporting independent practices, since 2001
    12,700+
    providers and practices served since 2001
    9.5M+
    claims processed since 2001
    22
    states where we support practices
    FAQ

    Questions practice owners ask us

    It depends on the size of your office and the option you choose. On the planning call we build the schedule around your opening date.

    Opening soon? Let's make it safe.

    Tell us about your office. On the planning call we map your setup, recommend Consulting or Done for You, and give you a fixed price and timeline.

    • Reply within one business day
    • Fixed price before any work starts

    Contact information

    What can we help you with?

    HIPAA Compliance Support is compliance and technology support, not legal advice.