NEVER STOP LEARNING
“Education is the most powerful weapon which you can use to change the world”, Nelson Mandela. We are glad that people who gathered at the WCH team share this opinion and are proud that they assist others to get new, useful knowledge.
Considering WCH's perennial experience in credentialing service and everything that is around it, Healthcare Training Leader - the nationally recognized online training platform for healthcare providers and anyone in a healthcare setting, hired our top credentialing specialist Olga Khabinskay as a speaker for their webinar. Lectures at this training center always cover the most discussed educational topics concerning everything and anything in healthcare.
This time Olga's speech was dedicated to credentialing, specifically to the unresponsive payers. We are all aware that insurance companies are taking their time to respond to calls and emails, and they really leave providers as a hostage in this situation. It makes a provider think that he is not very important to them. The provider with the important case has the impression that insurance workers are very busy, and the provider has nothing to do but wait. All of these create tension.
Our specialist Olga Khabinskay has her own tactics in this regard that successfully helped her and her team in credentialing for many years. That is why she knows for sure how to deal with it when you face such a problem in your credentialing process.
Webinar attendees received tools and tactics to get their credentialing questions escalated and answered without interruptions in reimbursement. They found out how to identify the payer reps working on their file and have proven strategies to get them to respond to inquiries. They also receive an easy-to-implement plan to get credentialing questions answered and applications approved.
The Healthcare Training Leader hosted the conference on October 11. It was a one-hour training, as well as questions and answers time. Information from this webinar is still available to everyone who could not join at that time. Recording can be purchased at the link:
We are very proud to have in our team a specialist of such a high level who can assist others in learning ways of new communication styles with unresponsive insurance companies.
Stay tuned for more news and insights!