News

WCH i-Smart is getting Smarter. i-Smart EHR introduces comprehensive, productive, easy and user-friendly MIPS-dashboard. Today the new MIPS-dashboard gives an opportunity to manage and track performance data on each MIPS (Merit Based Incentive Pay System) program category – Quality, Im...

WCH recognized and cancelled anincorrect overpayment request Many providers, when receive overpayment notices from commercial insurance payers, start investigating the reasons, digging into the old documentation, writing appeals or some providers just pay the balance. Billing department specialist...

WCH Revenue Text is already in operation. We are pleased to announce that WCH Revenue Text service was successfully launched this month. This new live account update service sends texts to WCH clients with billing and payment flow summaries. Now WCH clients can track claims created, claims sent to...

One Click: Checking Patient Eligibility with WCH iSmart Just Got Smarter The WCH iSmart EHR just got smarter. A new feature lets providers connect to any insurer to verify patient eligibility instantaneously. No more searching multiple payer portals or working through multiple phone prompts to wait...

MIPS Reporting Countdown: Act Now to Avoid Penalties By Nargiza Nurlybaeva, WCH Billing Group Supervisor It's been six months since the MIPS (Merit Based Incentive Pay System) program began. Do you know what you need to do to comply in 2017? Or if you even need to start reporting quality and impr...

WCH Trains Practice Staff and Nearly Doubles Reimbursements When a dermatology clinic came to WCH with too many zeros on their EOBs (explanation of benefits), WCH Account Representative Alla Keinig quickly analyzed their in-house billing and turned reimbursements around from less than 50 percent t...

WCH Advocates for Healthcare Billing Reform WCH advocated for medical billing reform in D.C.WCH met with and educated legislators about a critical lack of oversight in the healthcare billing industry that puts healthcare providers at risk and costs taxpayers millions of dollars in fraudulent claims ...

WCH Reinstates and Recovers Claims for Clients Disenrolled From UHC in Error When two podiatrists were terminated from United Healthcare (UHC) without reason, WCH Account Representative and Medical Biller Yuliya Ogay got them both reinstated and recovered thousands of dollars in claims.Since neither...

Profitable News for Providers WCH cares about its clients and recognizes the importance of letting you know about insurance updates that can positively impact revenue:Two major New York area payers, United Healthcare (UHC) and Fidelis Care, are making changes that affect reimbursable urgent care cod...

Introducing WCH Revenue Text  It’s 5 pm. Do you want to know how your revenue is? WCH is introducing a new live account update service that sends texts to providers with billing flow summaries as often as they like for optimal revenue cycle management.Now WCH clients can track claims created, claims...

Credentialing:What They Didn't Teach You in Med SchoolBy Olga Khabinskay, WCH Chief Operating Officer WCH helps post-residency graduates navigate the business of medicine, select where to practice and get into closed insurance panels.Just because you're going to be a great doctor, doesn't mean you w...

How do I know what insurance companies I am credentialed with? Question:Hi Jennifer,I am leaving employment at a place where I was an in-network provider for certain insurances, but I'm not exactly sure which ones.  I signed something when I started working allowing the employer to credential me.  H...

Can you recommend a device or service that can type patient visits into EHR? Answer provided by Olga Khabinskay, WCH Chief Operating Officer There are many medical transcription products available today designed to meet each doctor’s needs, whether traveling from location to location or seeing patie...

WCH Clears Surgeon’s Record, Reinstates Insurances Credentialing Specialist Maria Obodetc joined WCH in December 2016 in the midst of two big cases, and by April, she was celebrating two major victories with her team: reinstating a surgeon with five insurance carriers, and winning an appeal for a ne...

Meet Account Representative and Biller Timur Miftahutdinov WCH Account Representative and Biller Timur Miftahutdinov is quick, accurate and responsive. “I don’t like to postpone anything I can accomplish today,” says Timur, who processes an impressive number of claims every day and has resolved seve...