WCH Service Bureau — 25 Year Anniversary
    A/R Recovery

    Accounts Receivable Recovery for Aged Medical Claims.

    Old A/R does not age gracefully. WCH inventories your aging, separates what is still collectible from what is not, and works it in dollar-value order before filing and appeal windows close.

    90+
    day buckets are where we start
    $0
    value in an unworked aging report
    25+
    years of payer follow-up
    All 50
    states and payer types

    Why aged A/R stalls

    Nobody owns it

    Current claims always take priority, so the 90+ bucket keeps growing untouched.

    It is not sorted

    An aging report without payer, category and recoverability segmentation is unworkable.

    Deadlines are invisible

    Timely-filing and appeal limits differ by payer; without tracking, claims expire silently.

    Wrong tool applied

    Some balances need a corrected claim, some an appeal, some a reprocessing request, some a patient statement.

    What A/R recovery includes

    Full aging inventory

    Every open balance classified by payer, age, dollar value, denial category and remaining deadline.

    Collectibility scoring

    Clear separation of recoverable claims from balances that should be adjusted off.

    Payer follow-up

    Systematic calls, portal work and written follow-up until each claim is resolved.

    Appeals and corrected claims

    The correct resolution path per claim, with documentation attached.

    Patient balance cleanup

    Statements and balance resolution for the self-pay portion.

    Recovery reporting

    Weekly or monthly recovery numbers by payer and age bucket.

    The recovery project

    1. 1

      A/R analysis

      We load and analyze your aging and give you a recoverable-dollars estimate before you commit.

    2. 2

      Prioritization

      In-window, high-dollar claims first; expiring deadlines flagged immediately.

    3. 3

      Execution

      Dedicated A/R specialists work the queue daily and document every payer contact.

    4. 4

      Close-out

      Final report of collected, pending and non-collectible balances with adjustment recommendations.

    Why practices choose WCH

    • Available as a one-time project or ongoing service
    • Works with your existing billing vendor
    • No disruption to current claim submission
    • HIPAA-compliant handling of records and remittances
    Talk to a specialist →

    Frequently asked questions

    It is the structured work of collecting open insurance and patient balances that have aged past normal payment timelines — typically 90 days and older — through follow-up, corrected claims, appeals and patient billing.

    Related services

    Ready to see the numbers for your practice?

    Book a free 30-minute call or email contact@wchsb.com. We will review your current performance and tell you exactly what is recoverable.