End-to-End Revenue Cycle Management Built for US Healthcare Providers.
WCH manages the full revenue cycle — from eligibility and charge capture to claim submission, denial work, appeals, patient balances and reporting. One accountable team instead of five disconnected vendors.
Where practices lose money
Front-end leakage
Unverified coverage, missing authorizations and wrong demographics create denials before the claim is ever built.
Slow charge capture
Encounters sitting unbilled for weeks push claims toward timely-filing limits and permanent write-offs.
Unworked denials
Most practices appeal a fraction of their denials. Everything left untouched becomes silent revenue loss.
No usable reporting
Without payer-level and CPT-level visibility, nobody can tell whether collections are healthy or quietly declining.
What our RCM service covers
Eligibility & benefits
Real-time verification for 300+ payers before the visit, including copay, deductible and coordination of benefits.
Coding review & charge entry
Certified review of CPT, HCPCS and ICD-10 selection, modifier logic, bundling and medical-necessity edits.
Claim submission & scrubbing
Electronic submission with payer-specific edits so errors are caught before the clearinghouse does.
Payment posting & reconciliation
ERA/EOB posting, contractual allowance checks and underpayment identification against your fee schedule.
Denial management & appeals
Every denial categorized by root cause, appealed with documentation and fed back into front-end fixes.
A/R follow-up
Systematic work of aging buckets by payer and dollar value, not just the easiest claims.
Patient balances
Statements, balance questions and payment support handled with your practice's tone and policies.
Reporting & reviews
24/7 access to claims and payments plus periodic performance reviews with your account manager.
How onboarding works
- 1
Revenue cycle assessment
We review your collections, denial mix, payer contracts and aging to quantify what is recoverable.
- 2
Transition plan
System access, workflows, superbill flow and responsibilities documented before day one — no gap in billing.
- 3
Go live
Claims start flowing with a dedicated biller and account manager assigned to your practice.
- 4
Optimize
Monthly review of first-pass rate, denial root causes, days in A/R and payer behavior.
Why practices choose WCH
- HIPAA-compliant workflows and secure data transmission
- Dedicated account manager, not a ticket queue
- 24/7 online access to claims, payments and reports
- Specialty-specific billing teams
Frequently asked questions
Related services
Ready to see the numbers for your practice?
Book a free 30-minute call or email contact@wchsb.com. We will review your current performance and tell you exactly what is recoverable.