WCH Service Bureau — 25 Year Anniversary
    Outsourced Medical Billing

    Outsource Medical Billing Without Losing Control.

    Move billing to a team that has run US claims since 2001 — and keep full visibility into every claim, payment and denial. Transparent reporting, a named account manager and no black boxes.

    97%
    of claims paid on first submission
    5 days
    typical superbill-to-submission window
    550+
    providers currently outsourcing to WCH
    24/7
    claim and payment visibility

    When in-house billing stops working

    Single point of failure

    One biller out sick or resigning means claims stop going out and A/R quietly ages.

    Real cost is hidden

    Salary is only part of it — software, clearinghouse fees, training, payer research and management time all belong in the comparison.

    Limited payer depth

    No single employee can track policy changes across Medicare, Medicaid, commercial plans, no-fault and workers' compensation.

    Denials get triaged, not solved

    In-house teams rework the easy denials and abandon the complex, high-dollar ones.

    What outsourcing to WCH includes

    Claim creation and submission

    Superbills processed and submitted within five business days of receipt.

    Coding accuracy review

    CPT, HCPCS, ICD-10, modifiers, bundling and medical-necessity checks before submission.

    Denial and appeal work

    We fight every claim, including complex and high-dollar appeals with supporting documentation.

    Payment posting

    ERA and EOB posting with underpayment detection against contracted rates.

    A/R management

    Structured follow-up on aging by payer, age bucket and dollar value.

    Transparent reporting

    Web-based access to claims, payments, superbills and outstanding-claim reports, updated daily.

    The transition

    1. 1

      Assessment

      We benchmark your current first-pass rate, denial mix, aging and payer performance.

    2. 2

      Agreement and scope

      Written service agreement with clear responsibilities on both sides.

    3. 3

      Setup

      System access, secure document exchange, superbill workflow and staff training.

    4. 4

      Run and review

      Daily claim work plus scheduled performance reviews with your account manager.

    Why practices choose WCH

    • HIPAA-compliant secure email and data handling
    • Specialty billing teams, not generalists
    • You keep your EHR and your patient relationships
    • Written service agreement and defined pricing
    Talk to a specialist →

    Frequently asked questions

    Most outsourced billing in the US is priced as a percentage of collections, with the rate varying by specialty, claim volume, average reimbursement and scope of work. WCH also applies a fixed per-claim rate in specific cases such as HMO capitated services. Ask for a written quote for your exact scenario.

    Related services

    Ready to see the numbers for your practice?

    Book a free 30-minute call or email contact@wchsb.com. We will review your current performance and tell you exactly what is recoverable.