WCH Hosted Three Must-Watch Webinars Last Month – Now Available On-Demand!
Last month, WCH organized three exceptional webinars packed with valuable insights for healthcare professionals. These sessions, led by industry experts, addressed critical topics to help medical practices thrive in today’s complex healthcare landscape. Missed them? No worries! All three webinars are now available as on-demand recordings. Each offers unique strategies and practical solutions, and you can purchase or access them via the links provided below.
Webinar 1: Mastering the Art of Patient Scheduling: Strategies for Seamless, Efficient, and Engaging Practice Management
About the Event:
This powerful 30-minute webinar, led by Nicola Hawkinson, nurse practitioner and healthcare operations expert, is designed to streamline patient scheduling and eliminate administrative bottlenecks in busy medical practices. Learn actionable strategies to optimize your practice’s workflow and enhance patient satisfaction.
Speaker:
Nicola Hawkinson, DNP, RN, RNFA, CPC, is a seasoned healthcare executive, clinician, and entrepreneur with over 20 years of experience. As the CEO and Founder of SpineSearch and CORE Medical Revenue Cycle Management, Nicola combines clinical insight with operational expertise to help healthcare organizations build high-performing teams, streamline revenue cycles, and improve financial and clinical outcomes. Her dynamic, solutions-focused approach has empowered countless practices nationwide.
Access the Recording:
Purchase the recording here to transform your practice’s scheduling efficiency.
https://www.eventbrite.com/e/mastering-the-art-of-patient-engagement-on-demand-tickets-1399463606319?aff=oddtdtcreator
Webinar 2: Audit Ready: Navigating RAC, SIU, and Risk Adjustment Reviews Without Fear
About the Event:
This one-hour session, led by Jacqueline Thelian, a renowned healthcare consultant and AAPC instructor, equips you with practical strategies to confidently handle healthcare audits. From navigating RAC and SIU reviews to minimizing risks, this webinar provides expert insights to thrive in today’s regulatory environment.
Speaker:
Jacqueline Thelian is a Healthcare Consultant, Certified Professional Coder & Auditor, and AAPC Certified PMCC Instructor with over 30 years of experience in medical coding and practice management. Her extensive expertise includes physician practice management, compliance, and reimbursement. Jacqueline has taught at Academic Medical Centers, hospitals, and private practices, and her articles on clinical coding are widely published in top healthcare publications.
Access the Recording:
This webinar was exclusively free for WCH subscribers. To access the recording, please contact your account representative.
https://www.eventbrite.com/e/audit-ready-navigating-rac-siu-and-risk-adjustment-reviews-without-fear-tickets-1333873695129?aff=oddtdtcreator
Webinar 3: Protecting Your Practice: AI, EMR Risks, and Contract Pitfalls
About the Event:
This free 30-minute webinar explores how artificial intelligence is transforming insurer audits, reimbursement processes, and EMR access requests, introducing new legal and financial risks. Learn how to identify contract red flags, secure sensitive EMR data, and negotiate safer terms to protect your practice from audits and revenue losses.
Speaker:
Olga Khabinskay, MBA
Director of Operations, WCH Service Bureau
COO | Insurance Contracting & Practice Compliance Expert
HBMA Board Member | 2024 Thomas N. Hackett Memorial Award Recipient
With over 23 years of industry experience, Olga Khabinskay is a nationally recognized leader in healthcare operations, insurance contracting, and compliance. As Director of Operations and Chief Operating Officer at WCH Service Bureau, Olga has been instrumental in shaping efficient, scalable solutions that support providers in navigating the ever-changing landscape of medical billing and regulatory compliance.
In 2024, Olga was honored with the prestigious Thomas N. Hackett Memorial Award at the HBMA Annual Conference, a recognition reserved for individuals who have made outstanding contributions to the Healthcare Business Management Association and to the advancement of the billing industry as a whole. Her leadership, integrity, and deep industry insight have made her a trusted voice among peers and clients alike.
As an HBMA Board Member, Olga continues to champion best practices, elevate professional standards, and mentor the next generation of healthcare business professionals. Her work reflects a rare blend of operational excellence and unwavering dedication to the providers and communities she serves.
Access the Recording:
This webinar is free for all! Access the recording here to safeguard your practice.
https://www.eventbrite.com/e/your-revenue-is-under-attack-how-ai-is-putting-your-practice-at-risk-tickets-1334550018029?aff=oddtdtcreator
Why These Webinars Matter
Each of these webinars delivers critical knowledge and practical tools to help healthcare professionals navigate operational, regulatory, and technological challenges. Whether you’re looking to optimize scheduling, prepare for audits, or protect your practice from emerging risks, these recordings are invaluable resources for your team.
Don’t miss out! Purchase or access the recordings today to empower your practice with expert insights. For any questions or further guidance, contact WCH for expert support.
